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What software is needed to view my process?
Actually you can view the process information with many different types of software that you probably already have on your PC. Since the TOGA™ Gladiator™ utilizes an ODBC database as the interface, the information is easily viewed by programs such as MS Access, MS Excel, MS Visual Basic, etc. TOGA™ does sell an HTML tool kit of Java™ applets that can be used to construct HTML pages, then all you need is a web browser.

How does the license work?
Each unit is licensed to the end user. If a unit is resold, the licensing information must be transferred for the annual support to follow.

Can the information be viewed remotely?
Yes. With the appropriate security passes, all information can be viewed from anywhere in the world that has network assess.

What kind of security does the system have?
Each Gladiator can provide three (3) primary levels of security (e.g., operating system, information server and database). Each of these primary levels may include multiple sub-levels of control for additional security.

How do I get software updates?
You will be contacted by e-mail notifying you of software updates. IF you choose to accept the updates, then TOGA™ support personnel will coordinate with you to arrange a time when they can connect to your Gladiator™ box(es) to update the software.

Can I have the system send me a page?
Yes. Each Gladiator™ box can be configured with defined events. Each event can have one to several notification options. These include; sending the information to a file, a operator/supervisor alarm screen, to a pager, in an e-mail, to a cell phone, etc. TOGA™ believes that knowledge allows quick response and that the knowledge starts with a quick notification.


TRIANGLE OPEN GATEWAY AUTOMATION,
Providing the best in automation products and services.
Contact: B3 Systems, Inc. 7711 Welborn Street, Suite 106 Raleigh, NC 27615
919/850-2151 info@toga-us.com



frequently asked questions

gladiator-real time database interface

 


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When I create HTML pages for custom viewing, how and where do I load them for viewing?
If you are familiar with the creation of HTML pages and the use of Java™ applets, then you create them as usual. You can utilize many forms of scripting, ActiveX™ or customized functions to display the information. Once created, them are transferred or published to the Gladiator™ box, which is a stand-alone web server, and they are ready for viewing.

How many addresses can I read on a PLC?
As many as allowed by the communication protocol. TOGA™ does not limit the number of hardware memory location (tags) that can be viewed by the Gladiator™ box. In all cases, the communication protocol defines the accessible tag limit. This is true of all systems, not just ours. But the difference is that TOGA™ does not charge based on the number of tags you wish to read or write.

Am I limited on the number of remote users that can view my process information at a time?
No. The system does assign remote users a low priority, therefore there information requests of updates will be completed during system idle times. Each TOGA™ Gladiator™ has the number one priority of communicating with the PLC to controller that is connected to it. The number two priority is to relay that an other information to the first level operator and supervisors. All other viewers are assigned priorities beyond these.

What do I get for the annual fee?
The annual support fee covers any software updates or end-user problems. The fee, however, does not cover customized or site specific programming or interface development. The support can be reached by contact TOGA™ at 919/850-2151, they can be reached via e-mail at support@toga.com or by visiting the web site at www.toga.com. Be sure to have you license number and/or serial number of the unit on hand.

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